Duties and Responsibilities:
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Maintain computer systems
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Install, configure and upgrade
software/hardware applications and peripheral equipment
·
Research new technology
·
Troubleshoot and resolve
computer hardware/software issues and provide technical support
·
Prepare and maintain
documentation for processes, policies and procedures related to computer
systems and operations
·
Test new software and hardware
·
Provide offsite support
·
Document and maintain logs on
daily activities in an organized manner
·
Prepare weekly summary to
report progress of current projects
·
Participate in shared on-call
schedule
·
Perform other duties of a
similar nature or level
Education, Experience and Certifications:
Associate Degree in Computer Science or equivalent
Two years experience in related field
A+ Certification
Network+ Certification
Other Requirements:
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Must have good communication and documentation skills.
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Strong customer service and team skills
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Must be able to professionally interact with staff and clients
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Ability to multi‐task
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Must have dependable transportation
- Ability to work with minimal supervision
- Adjust working hours to perform after-hours maintenance as needed
Competencies:
Problem Solving - Identifies and resolves problems in a timely manner;
Gathers and analyzes information skillfully; Develops alternative solutions;
Works well in group problem solving situations; Uses reason even when
dealing with emotional topics.
Oral and Written Communication - Writes and speaks clearly and
informatively; Edits work for spelling and grammar; Varies writing style to
meet needs; Presents numerical data effectively; Able to read and interpret
written information.
Diversity - Shows respect and sensitivity for cultural differences.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust
of others; Works with integrity and ethically; Upholds organizational
values.
Strategic thinking - Develops strategies to achieve organizational goals;
Understands organization’s strengths & weaknesses; Analyzes market and
competition; Identifies external threats and opportunities; Adapts strategy
to changing conditions.
Planning/Organizing - Prioritize and plans work activities; Uses time
efficiently; Plans for other resources that may be required; Sets goals and
objectives; Organizes and/or schedules other people and their tasks;
Develops realistic action plans.
Professionalism - Approaches others in a tactful manner; Reacts well under
pressure; Treats others with respect and consideration regardless of their
status or position; Accepts responsibility for own actions; Follows through
on commitments.
Innovation - Displays original thinking and creativity; Meets challenges
with resourcefulness; Generates suggestions for improving work; Develops
innovative approaches and ideas.
Language Skills:
Ability to read, analyze, and interpret general business periodicals,
professional journals, technical procedures, or governmental regulations.
Ability to write reports, proposals and procedure manuals. Ability to
effectively present information and respond to questions from groups of
managers, clients, customers, and the general public.
Mathematical Skills:
Ability to apply concepts such as fractions, percentages, ratios, and
proportions to practical situations.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid
conclusions. Ability to question activities and issues in all functional
areas and make sound business decisions based on that data.
Physical and Mental Demands:
Must possess mobility to work in a standard office setting and to use
standard office equipment, including a computer. Stamina to maintain
attention to detail despite interruptions. The employee is frequently
required to stand and walk; use hands to feel, finger, or handle; reach with
hands and arms. The employee is occasionally required to climb or balance,
and stoop, kneel, crouch, or crawl. The employee must occasionally lift
and/or move up to 60 pounds. Specific vision abilities required by this job
include close vision.
Licenses:
Must possess (or acquire) and maintain a valid New Mexico class C drivers
license and a satisfactory driving record.
Knowledge of:
(at entry)
Computer hardware, software and peripherals such as workstations, servers,
monitors, cables, network systems, firewalls, routers, printers, plotters,
etc;
Current
technology related to networks and telecommunications and the equipment and
software required to maximize system support;
Procedures
for installing, configuring, upgrading, troubleshooting and repairing
applicable software, hardware and peripherals;
Install,
repair and maintain hardware and software related to LAN’s and WAN’s;
Techniques
for explaining technical concepts and procedures to non- technical users.
Skill in: (at
entry)
Installing, configuring and upgrading operating systems and software
Proficiency
in the use of Microsoft Word, Excel and PowerPoint
Installing,
configuring, and repairing computers, network infrastructure and
peripherals;
Maintaining
LAN’s and WAN’s;
Troubleshooting and solving hardware and software issues;
Using
initiative and independent judgment within established guidelines and
procedures;
Organizing
own work, setting priorities and meeting critical time deadlines; and
communicating effectively with co-workers, superiors, clients,
representatives of clients and vendor organizations.
Compensation:
The candidate
must be willing to relocate to Albuquerque Office after 6 to 12 months of
service in Gallup, NM. The salary level of the Systems Technician will
depend on a number factors including the abilities, training, and skill
level of candidate. This job opening has a salary range of $37,000 to
$45,000 (negotiable) per year, with the potential to grow based on
performance.
Please send
resume to:
Haider
Consulting
Attn: Human Resources
1206 E. Aztec Ave. Suite B
Gallup, NM 87301
OR e-mail your resume to: info_request@haidernetworks.com
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